Oregon Trail Hosting

Picking a Ticketing Module in Drupal

DrupalThere are a number of project management modules for the Drupal Content Management System (CMS). These allow you to integrate a ticketing system into your website to handle all types of project management needs. Because there are several different modules, here’s a little information about each to help you pick the best fit for your needs.

Case Tracker
Provides a configurable state (ie “status”, “proprity”, “type”) and assignment system for issue management.

  • Stable through version 5
  • No IRC integration
  • Demo



Storm
Provides a more complete project management package, beyond just ticketing.

  • Stable in version 6
  • No IRC integration
  • Demo



Support
A ticketing system / helpdesk with comprehensive email integration, charting, and invoicing.

  • Stable in version 6
  • IRC integration
  • Demo



Project and Project Issue
Mainly aimed towards software projects, and is the system that runs the issue queue on Drupal.org.

  • Stable in version 5
  • IRC integration
  • Demo



Ubercart Ticket
Ticket system for Ubercart.

  • Beta version 6
  • No IRC integration



Ticketing
Provides several features – hard to tell what makes it different from the other systems after just reading the project page.

  • RC in version 6
  • No IRC integration



To Do List
Task management system. This module is in wrong category of “contents” and so an issue has been raised there to reclassify it under “Project management” category.

  • Stable in version 6
  • No IRC integration


Related Posts

Like This Post? Consider Sharing It!

Bookmark this at DeliciousDigg this!Stumble this!Share on RedditSubscribe To Our FeedGet Our Posts Mailed To You

Recent Posts

One Response to “Picking a Ticketing Module in Drupal”

  1. juliangb July 26, 2013 at 1:21 pm #

    Worth noting is that the Storm module has been superseded by the Project Management module (http://drupal.org/project/pm).

    The new demo link is http://drupal-7.project-management-module.org .

Leave a Reply

Follow Us

Facebook Twitter RSS Feed Email Subscription

Popular Posts

Recent Posts

Hosting Talk

facebok software etsy seattle interactive conference Washington Monthly WordPress periodic table of elements domain data backup development conference Oregon State University internet contact forms MySpace planning alexandria crocheters creativity open compute project The Dalles atlanta domain names email ravelry safari one page content management system iPad likability text generator online business prineville roi engaging apps Twitter modules portland infographic igoogle Meek's Cutoff dead end woodburn go green magento Facebook events seo strategy Jill Miles google chrome Joomla Mac livingsocial website creative commons tablet data fans cms marketing San Francisco microblog Gresham lending Google Plus fun university laptop multiple tab handler hillsboro Microsoft tips and tricks social networking October 2011 seattle social media plugin data centers images php live tweeting public good plugin The Tipi big cartel social media an event apart Ted Wheeler firefox discount start a blog branding getting started crafts video Dell socail media hardware open rate blog Apple Summer of Code information Linfield College black hat seo online survey server side linux typography lorem ipsem google offers new followers albany reader online shop drupal sic extension Shane Bemis monitoring 19th Century tips oregon JetPack technology Corvallis California OS mysql w3c add-on server farms memorial day facebook changes typeface GreenStreet e-commerce minneapolis beaverton like search engine optimization white hat seo hosting maps windows 8 testing newsletter Oregon Trail trends browser video editor project management networking film blogging google labs social buying game education Economic Summit veterens small business directory internet explorer celebrity programs desktop google docs youtube country code creative business Umpqua bank Google tweetboard Mcminnville eBay knitters followers wordpress.com computer LinkedIn opera Vale seo selling bike lanes Cupertino groupon Oregon legislature Victorian brand open source engage developers boston contact ticketing .ly apache web design